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JessiCSR

Nov 11, 2004, 7:23 PM

When i say "no", i mean, "no".

i just got a customer on the line not two seconds ago that stated upfront that he has a t-mobile phone which he states he SOMEHOW purchased at a cingular store. He is upset thathis internet is not working..he's been adv by both t-mobile and cingular that there is nothing we can do about that, when you use a phoen from another carrier your internet will nto work. Period. He says "well, i bought the phone from cingular" and I said "sir, we do not sel T-mobile phones at our company stores. It is mandated by the FCC that we cannot do that, but regardless of WHERE or WHO you got it from, the internet will not work." The guy refuses to believe me, and req a manager who is advising him of the same thing...Oi


NO MEANS NO.
5 replies
DocAlchemy

Nov 12, 2004, 12:04 PM

Questions About First Time Activations And Billings

Can you get the phone billed to your account or do you have to pay out of pocket and upfront at the time of activation? 😳
1 reply
D Nizzle

Nov 12, 2004, 10:36 AM

Any special plans for the holidays???

Im currently with T-Mobile and I was lookin on switchin over to cingular..I wanted to know if there are any special plans that will be out for the holiday season...i like the $49.99 600 min plan but i wanted to know if there was anything else that somebody knew of...plus will cingular have anything above 750 text message plan like unlimited or something like that..

thanks
1 reply
Police21786

Nov 12, 2004, 10:32 AM

November 16th

Anyone know any of the new plans due out on 11/16?
1 reply
ralph_on_me

Nov 10, 2004, 1:45 PM

Upcoming Phones

Here's my dish... hope it quenches your appetite a little.

The entire list of phones which are available or will become available at some point after November 15th.

Nokia
1100
6010
3120
N-Gage QD
6230
6820
6620
7610

Motorola
V180
V220
V551
A630
MPx220
V3

LG
1300
L1400

Samsung
X427M
C207
E317

Sony Ericsson
T637
Z500

Siemens
C61
CT66
S66
SX66
42 replies
- ehren -

Nov 12, 2004, 12:09 PM

Billing Charges

Here I sit waiting for the FedEx man. 😉

Yesterday morning I ordered online the LG L1400 phone for $29.99, got the Nation Plan 850 minutes for $59.99, added MEdia Works for $19.99, and opted for fast shipping of $14.95.

Unbeknownst to me until I later checked my account balance to notice Cingular charged me twice for my deposit, twice for the phone, 3x's for shipping/handling, and 3x's for tax. 😢

So I called Cingular and my bank. My bank said the money hasn't actually been deducted yet but stated that it does indeed look as though Cingular over charged me several times. I hope they are right. Called Cingular and explained the situation and they stated it was just pending and not actual charges. Hope it will all be okay, j...
(continues)
JessiCSR

Nov 11, 2004, 8:40 PM

zzzzz.....

Oh god....SO BORED.

ENTERTAIN ME!
12 replies
DocAlchemy

Nov 11, 2004, 8:15 PM

Incentives For New Customers On *Day One*?

How many free phones and options is cingular telling the cooperate store workers and independent agents to give and budge on with new customers? 😳

P.S. And honestly does how the new customers credit score comes up influence your decision on how much you personally budge on stuff?
1 reply
zjc2a

Nov 11, 2004, 7:41 PM

Plans getting any drastic changes

with the merger are the plans going to get any cheaper or 7 o'clock nights? Anyone heard anything about changes to plans? Thanks for any info

-z
2 replies
bdizzle

Nov 11, 2004, 2:17 AM

EAST COAST SIMS!!!!

to anyone working in telesales and the estore please quit shipping east coast sims to the west coast I dont know how many hours I have spent dealing with your crap. my only hope is that the new 64k sim is universal in the nation.
10 replies
rocky5689

Nov 11, 2004, 10:44 PM

Is AI Wireless Reliable

They are selling V551 for $100 and MIR depending upon if I do a one year or two year.

My question is that is this site reliable, are the phones brand new , they have good return policy ??
xmoua82

Nov 11, 2004, 7:26 PM

reception in lansing, mi

Does anyone have Cingular sevice in Lansing, MI
I currently have cingular, but i'm not sure how well the reception is up there. Please inform me of the reception in your area. I am moving up there for school in january.
2 replies
Iselltheshitoutofphones

Nov 11, 2004, 6:32 PM

Take Charge

Any idea how the finace dept. will pay employees? If it looks like a post paid account then......?
20 replies
herbf

Nov 11, 2004, 10:29 AM

AT&T Merchandise Sell-Off

Hey, I'm wondering if anyone can confirm or deny? I just got wind that this coming Monday, 11/15 when AWS gets folded into Cingular, that all items branded with AT&TWireless name will be sold off at rock-bottom prices in the B&M stores only.

I'm hearing everything will be a minimum of 50% off, with many items selling for $1. If true, this would be a good time to pick up accessories and stuff.
3 replies
Iselltheshitoutofphones

Nov 11, 2004, 6:25 PM

Holiday plans 11-15 - 12-25

Nothing really new...here are the highlights according to the Cingular beat:

1) V3 - $499 No MIR
2) V551 $149 with $50 MIR
3) SE Z500 - Comming soon??? with a free faceplate MIR.
4) $20 MIR on all Blutooth products
5) $9.99 FT extended again!
6) 4 GSM Region Plans - $39, $59, $79, $99
7) Nokia 3120 - Free after MIR, 6230 $149 after MIR.
😎 PP GSM map will mirror post paid ATTWS and Cingular Footprint
9) Siemens C61 Free after $10 MIR
3 replies
JJMcClain

Nov 11, 2004, 3:16 PM

V3

Insurance will not be availible on the V3...
6 replies
Iselltheshitoutofphones

Nov 11, 2004, 5:59 PM

Migration (Phase 1) Starts tommorrow?!?

Cingular reps, be sure to check out the new Cingular beat which announces that you can migrate customers beginning tommorrow the 12th! I found this in the Sales Portal. Holly **** they are early for once?!? This explaind whay the V3 is out early.

Will
Dallas
5 replies
tw

Nov 11, 2004, 5:35 PM

is this celluar one forum

this forum is getting as dead as the little companys 😲
1 reply
amuser35

Nov 11, 2004, 3:20 PM

So what are they?

Just curious, I know some of the new service plans are out there as far as knowing what they are. Can someone tell what the regional plans will include as in features and even minutes. Thanks if you can help.
1 reply
simplymarcus

Nov 10, 2004, 10:09 PM

WHY?

I am a customer service rep for cingular and why are customer service reps so hated and complained about? Anybody got any good experiences with cingular customer care?
7 replies

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